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Products & Services

Support & Training

Training and support for THLIN tools.

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Verified Information Ontario-Wide Directory Patient & Provider Support

Let's Work Together

Get the most from our powerful tools. Whether you're new to our offerings or want to explore their more advanced functionality, our training and support will help. We offer regular webinars to familiarize you with our service directory and its capabilities. In addition, we're here to support our customers with specific needs.

To book training or request support:admin@thehealthline.ca
For support with healthchat.ca:info@healthchat.ca

Need Help Navigating thehealthline.ca?

There is a regional thehealthline.ca website in every part of the province. If you have never visited your local website, or you would like to learn more about how to submit, find, and share information on the website, check out our quick tutorial videos.

Events

Get the word out to the community on our events page!

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Careers

Submit job posts for health and social service positions!

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News

Learn how to find health and social services near you!

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View full tutorial playlist
Last updated: July 15, 2026
Service Features

Built to make service information easier to find and use

thehealthline.ca helps people, caregivers, providers, and community partners access trusted health and community service information across Ontario.

01

Trusted Service Directory

Search detailed health and community service listings across Ontario with clear, reliable information.

02

Accurate Information

Service details are reviewed, organized, and refreshed to help users find up-to-date information.

03

Easy Navigation

Designed to help patients, caregivers, and providers quickly find the right services and support.

04

Connected Care Support

Helps community partners and health system teams connect people to relevant local resources.

Why It Matters

Clear information helps people access the right support

Patients, providers, and communities need trusted service information to make better decisions and connect people with the right care.

01

Patients

Patients need clear, simple information to understand available health and community services.

02

Providers

Providers need accurate service data to guide referrals, care coordination, and system navigation.

03

Communities

Communities need connected digital tools that make local support easier to find and access.

Related Services

Explore more THLIN services

Learn more about THLIN tools and support for patients, providers, and community partners.

01

Patient Portals

Digital tools that help patients and caregivers access clear service information.

 02

Provider Portals

Support tools designed for providers, care teams, and system partners.

 03

Support & Training

Resources and support to help teams use THLIN tools effectively.
Get Started

Interested in Collaborating?

We work with partners to improve information systems and connect the people of Ontario to relevant health and community services. Let's talk about how we can collaborate to solve your clients' needs and your data management needs.

admin@thehealthline.ca
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