Connecting Patients to Services
Rigorous and disciplined processes
We take a principled approach to data management, informed by industry best practices. This includes collecting, cleaning, validating, organizing, displaying and sharing information. We do all of this to support our comprehensive, trusted catalogue of health and social services resources available in Ontario. While much of this work happens behind the scenes, we support clients with specific data needs, whether information management consulting, custom data collection or other aspects of information management.
Data Needs Assessment
Our data science experts and information management librarians can help you identify your information needs. Through rigorous gap analysis and other methods, we can provide clarity to guide data partnering and data collection efforts.
Data Collection
With two decades of experience in collecting and validating services data, we're well-equipped to obtain the information you need. Whether it's information to serve specific populations or topics, custom data fields or incorporating specific coding, we can help.
Data Curation
We're strong believers is open data and data sharing. But, because not all data are collected in the same way, we take steps to curate content from a range of sources, clean and validate it and harmonize it with our own data. This reduces duplication while still ensuring high quality.
Information Management
There's a reason our provincial service directory is a trusted resource – behind it are strong information standards that guide the work of collecting, validating, organizing and sharing it. Thoughtful categorization, data quality standards, style guides and clear rules governing data integration from diverse sources, data cleaning and validation (machine and human) all ensure an accurate and current end product.