Comprehensive and Trusted Service Directory
An authoritative health service directory that makes navigating the health care system easier
With 47,000 detailed records for home, community, primary, acute and long-term care services, Our online service directory is the most widely used, Ontario-wide online system navigation tool, powering digital health tools like Health Care Options. It enables patients and caregivers to locate services and helps system navigators and care coordinators integrate care for patients from hospital to home and everywhere in between.
“Thehealthline.ca has been invaluable to us in many ways. We have been successful in finding great candidates by posting job ads, our providers use the site to search for the best community resources for patients and the local healthcare news and events pages are always up to date.”
— London Family Health Team
Flexible Information Presentation
More than a database, the service directory can be adapted to show relevant information in ways that meet user preferences and needs. Specific service types, patient populations and targeted geographical regions can all be customized, along with tailored user interfaces for mobile and desktop.
Plain Language for Ease-of-Use
Patients need clear and simple information in order to make the best health care decisions. Our rigorous standards and template text ensure consistent and easily understood descriptions.
Robust Information Management
All information is validated and refreshed regularly to make sure services are accurately described and up to date and that supporting information is correct. Strong data quality standards and clear inclusion criteria ensure that services are relevant to users.
Inter-operable
The service directory is web-based and is thus inter-operable with electronic health records (EHR) systems. In addition, application programming interfaces (API) can be built to integrate into existing websites.